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      Explore

      written by:  Christopher Jacko

      Table of Contents

      1.  About Explore

      2.  The Explore Views

      1.  About Explore

      Explore aims at facilitating your organization's call review so that your organization can conduct call reviews efficiently and thereby increase the likelihood of call takers getting instant feedback, as well as increase its ability to spend resources where it is needed the most.

      Explore is divided into 2 views:  the Call List View, and the Single Case View.

      These views are both relevant in the context of call review.

      Explore is part of Corti Clear. If you need additional permission, contact your administrator.

      2.  The Explore Views

      Explore has 2 signature views. Click on their name below for further information about each of them:

       

      Call_List_View_img01_thumb

      Call List View

      • To get a structured overview of your calls based on diverse criteria.

       

       

      Single_Case_view_img01_thumb

      Single Case View

      • To deep dive into individual calls and proceed with an efficient AI-assisted call review.

       

      revised:  April 17, 2023