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How to Create a Review Form

Learn about review forms and the steps to take to have one created.

 

1. Introduction

The platform can host multiple types of evaluation forms so that each time a call is reviewed, the most relevant evaluation form can be chosen according to the type of review that the user has to carry out.

 

2. Step-by-Step Guidance 

The review forms are developed according to the requirements of the organization and eventually created/updated in the application by the Corti team.

If a new form needs to be implemented or a change needs to be made to an existing form, the customer needs to reach out to the Corti Customer Success/Product team. They will be able to inform the customer of how much information they need in order to implement a new review form in the environment. 

 

3. Further Reading

How to play back an audio file

How to create a review

How to assign a review