Subscribe to a filter to receive an alert when a new call meets its criteria
Table of Contents
To use the filter tool in the Call List View - Explore the permissions Explore app and View AI models are required. If you need additional permissions contact your administrator.
1. Introduction
Subscribing to a filter in Call List View in Explore means you will automatically be kept up-to-date with the calls that are most important and relevant to you. Detailed call metadata (including information either entered by dispatchers, imported from Emergency Medical Services (EMS) Computer Aided Dispatching (CAD) or automatically detected by Corti) lets you be highly specific in determining the attributes of your call list, meaning you don't have to spend time manually sorting.
Once you have created your filter, simply save and subscribe to receive a notification when a newly uploaded call is a match, ensuring high-priority calls get your attention as soon as possible.
2. Step-by-Step Guidance
- The Filter tool is accessible through the funnel icon button in the top right corner of the Call List View in Explore
- In the drop-down menu select MY FILTERS
- The Saved filters sidebar will open which lists all filters you have previously created as well as other public filters. It is only possible to subscribe to a filter you have created ⚠️
- Find the filter you would like to subscribe to and click on the menu (...) to the right side
- Click on Subscribe. The Subscribed tag will appear under the filter and it will also be added to the list of subscribed filters
- When a call is uploaded that matches the filter specifications you will receive a notification in the user's Home Page
- If you would like to stop receiving notifications, follow the same procedure and click Unsubscribe
Note: Filters need to be created and saved before you can subscribe to notifications. Follow the links or see Further Reading for more information
3. Further Reading
How to customize the column layout of the table in the Call List View
How to export the Call List output
How to search for calls by date in the Call List View
How to apply new filters to your call list in the Call List View
How to apply saved filters to your call list in the Call List View
How to save filters in the Call List View
How to clear a filter in the Call List View
How to delete saved filter from the Call List View