---
title: How to upload new media to the media library
description: Learn how to add media to the Corti app to facilitate customization of your protocol flow with embedded media content
---

[Skip to content](https://help-legacy.corti.ai/migration/how-to-upload-new-media-to-the-media-library#main-content)

English

Show submenu for translations

![Orb\_logotype\_horizontal\_white.png\]](https://help-legacy.corti.ai/hs-fs/hubfs/Orb_logotype_horizontal_white.png?height=40&name=Orb_logotype_horizontal_white.png)

- [Default HubSpot Blog](https://3997889.hs-sites.com/blog)

Open main navigation

Close main navigation

- [Default HubSpot Blog](https://3997889.hs-sites.com/blog)
- English
  
  Show submenu for translations
- [Go to corti.ai](https://corti.ai/)

[Go to corti.ai](https://corti.ai/)

 Welcome to Corti's Help Center

- There are no suggestions because the search field is empty.

1. [Help Center](https://help-legacy.corti.ai/migration?hsLang=en)
2. [How To's](https://help-legacy.corti.ai/migration/how-tos?hsLang=en)
3. [Engage - Protocol Editor Articles](https://help-legacy.corti.ai/migration/how-tos?hsLang=en#engage-protocol-editor-articles)

# How to upload new media to the media library

## Learn how to add media to the Corti app to facilitate customization of your protocol flow with embedded media content

---

*written by:  Christopher Jacko*

---

**Table of Contents**

[**Video Walkthrough**](https://help-legacy.corti.ai/migration/how-to-upload-new-media-to-the-media-library#video_walkthrough)

1.  [Introduction](https://help-legacy.corti.ai/migration/how-to-upload-new-media-to-the-media-library#introduction)

2.  [Step-by-Step Guidance](https://help-legacy.corti.ai/migration/how-to-upload-new-media-to-the-media-library#guidance)

3.  [Further Reading](https://help-legacy.corti.ai/migration/how-to-upload-new-media-to-the-media-library#further-reading)

 

<iframe data-hsv-src="https://play.hubspotvideo.com/v/3997889/id/107203305227" referrerpolicy="origin" sandbox="allow-forms allow-scripts allow-same-origin allow-popups" allow="autoplay; fullscreen;" style="position: absolute !important; width: 100% !important; height: 100% !important; left: 0; top: 0; border: 0 none; pointer-events: initial" title="HubSpot Video" loading="lazy" data-hsv-id="107203305227" data-hsv-style="" data-hsv-width="688" data-hsv-height="387" data-hsv-autoplay="false" data-hsv-loop="false" data-hsv-muted="false" data-hsv-hidden-controls="false" data-hsv-full-width="false"></iframe>

### 1. Introduction

Supplementing your protocols with rich full-size media (images, gifs, videos and pdfs) can help your call-takers visualize and explain procedures such as over-the-phone CPR.

When adding media to a protocol flow in the Protocol Editor, users fetch the media from the Media Library - common to all your organization's users who are given permission to work with it. 

When media cannot be found in the Media Library, it can be uploaded to the Corti app so it becomes available to all users of the Media Library. You will learn how in the section below. 

Managing the Media Library requires access to the **Protocol Builder** and the **Media Library.** If you need additional permissions, contact your administrator. 

### 2. Step-by-Step Guidance

1\. In order to accommodate bulk or planned uploads of media content, as well as "needed now" uploads, a user can add media to the media library from two different locations:

A.  From the Media Library tab, accessible from the Protocol Editor's Main View.

[![Upload new media\_GIF\_01\_thumb](https://help-legacy.corti.ai/hs-fs/hubfs/Upload%20new%20media_GIF_01_thumb.gif?width=332&height=210&name=Upload%20new%20media_GIF_01_thumb.gif)](https://help-legacy.corti.ai/hubfs/Upload%20new%20media_GIF_01.gif?hsLang=en)  [![Upload new media\_GIF\_02\_thumb](https://help-legacy.corti.ai/hs-fs/hubfs/Upload%20new%20media_GIF_02_thumb.gif?width=332&height=210&name=Upload%20new%20media_GIF_02_thumb.gif)](https://help-legacy.corti.ai/hubfs/Upload%20new%20media_GIF_02.gif?hsLang=en)

B. From the Media Library pop-up page, accessible from the Single Node View when adding image and document content blocks

[![Upload new media\_GIF\_03\_thumb](https://help-legacy.corti.ai/hs-fs/hubfs/Upload%20new%20media_GIF_03_thumb.gif?width=678&height=301&name=Upload%20new%20media_GIF_03_thumb.gif)](https://help-legacy.corti.ai/hubfs/Upload%20new%20media_GIF_03.gif?hsLang=en)

 

[![Upload new media\_IMG\_01\_thumb](https://help-legacy.corti.ai/hs-fs/hubfs/Upload%20new%20media_IMG_01_thumb.png?width=300&height=178&name=Upload%20new%20media_IMG_01_thumb.png)](https://help-legacy.corti.ai/hubfs/Upload%20new%20media_IMG_01.png?hsLang=en)

2.  Once you have accessed the Media Library using one of the two methods above, the Media Library will show you all media that has been previously uploaded and is ready to be embedded into your protocol flow. To add additional media, click on the blue "Upload Media" button in the top right corner.

 

3\. Select the file you wish to upload. This will load the new media file into the Media Library which can now be added to your protocol flow.

[![Upload new media\_GIF\_04\_thumb](https://help-legacy.corti.ai/hs-fs/hubfs/Upload%20new%20media_GIF_04_thumb.gif?width=688&height=413&name=Upload%20new%20media_GIF_04_thumb.gif)](https://help-legacy.corti.ai/hubfs/Upload%20new%20media_GIF_04.gif?hsLang=en)

### 3. Further Reading

*[Standard Content Blocks](https://help.corti.ai/standard-content-blocks?hsLang=en)*

*[How to embed images into your protocol flow](https://help.corti.ai/how-to-embed-images-into-your-protocol-flow?hsLang=en)*

[*How to embed documents into your protocol flow*](https://help.corti.ai/how-to-embed-documents-to-your-protocol-flow?hsLang=en)

---

*revised:  March 20, 2023*

- [New to Corti?](https://help-legacy.corti.ai/migration/new-to-corti?hsLang=en#main-content)

    - [Technical Set-Up](https://help-legacy.corti.ai/migration/new-to-corti?hsLang=en#technical-set-up)
    - [Implementing Clear/Voyager AI - Call Recorder Integration](https://help-legacy.corti.ai/migration/new-to-corti?hsLang=en#implementing-clear-voyager-ai-call-recorder-integration)
    - [Implementing Clear/Voyager AI - CAD Integration](https://help-legacy.corti.ai/migration/new-to-corti?hsLang=en#implementing-clear-voyager-ai-cad-integration)
- [How To's](https://help-legacy.corti.ai/migration/how-tos?hsLang=en#main-content)

    - [Clear/Voyager AI Videos](https://help-legacy.corti.ai/migration/how-tos?hsLang=en#clear-voyager-ai-videos)
    - [Clear/Voyager AI - Explore - Articles](https://help-legacy.corti.ai/migration/how-tos?hsLang=en#clear-voyager-ai-explore-articles)
    - [Clear/Voyager AI - Call Review - Articles](https://help-legacy.corti.ai/migration/how-tos?hsLang=en#clear-voyager-ai-call-review-articles)
    - [Clear/Voyager AI - Call Search - Articles](https://help-legacy.corti.ai/migration/how-tos?hsLang=en#clear-voyager-ai-call-search-articles)
    - [Engage - Protocol Editor Videos](https://help-legacy.corti.ai/migration/how-tos?hsLang=en#engage-protocol-editor-videos)
    - [Engage - Protocol Editor Articles](https://help-legacy.corti.ai/migration/how-tos?hsLang=en#engage-protocol-editor-articles)
    - [Admin - Articles](https://help-legacy.corti.ai/migration/how-tos?hsLang=en#admin-articles)
    - [Clear/Reviews](https://help-legacy.corti.ai/migration/how-tos?hsLang=en#clear-reviews)
- [User Guide](https://help-legacy.corti.ai/migration/user-guide?hsLang=en#main-content)

    - [Engage](https://help-legacy.corti.ai/migration/user-guide?hsLang=en#engage)
    - [Clear](https://help-legacy.corti.ai/migration/user-guide?hsLang=en#clear)
    - [General Platform](https://help-legacy.corti.ai/migration/user-guide?hsLang=en#general-platform)
    - [Deep Dive Repository](https://help-legacy.corti.ai/migration/user-guide?hsLang=en#deep-dive-repository)
- [What's new?](https://help-legacy.corti.ai/migration/whats-new?hsLang=en#main-content)

    - [Release Notes 2024](https://help-legacy.corti.ai/migration/whats-new?hsLang=en#release-notes-2024)
    - [Release notes 2023](https://help-legacy.corti.ai/migration/whats-new?hsLang=en#release-notes-2023)
- [Corti Co-Pilot](https://help-legacy.corti.ai/migration/corti-co-pilot?hsLang=en)

- [Default HubSpot Blog](https://3997889.hs-sites.com/blog)

[![](https://help-legacy.corti.ai/hs-fs/hubfs/Corti%20Logo-1.png?width=617&height=200&name=Corti%20Logo-1.png)](https://help-legacy.corti.ai/?hsLang=en)

Can't find what you need? Reach out through https://corti.zendesk.com/hc/en-us

Copyright © 2026, Corti

```json
{
  "@context" : "https://schema.org",
  "@type" : "VideoObject",
  "contentUrl" : "https://3997889.fs1.hubspotusercontent-na1.net/hubfs/3997889/Video%20Walkthroughs/Upload%20new%20media.mov",
  "dateModified" : "2023-03-20T13:44:32.599Z",
  "duration" : "PT1M40.07S",
  "height" : 1080,
  "name" : "Upload new media",
  "thumbnailUrl" : "https://3997889.fs1.hubspotusercontent-na1.net/hubfs/3997889/Video%20Walkthroughs/Upload%20new%20media.mov/medium.jpg",
  "uploadDate" : "2023-03-20T13:39:11.773Z",
  "width" : 1920
}
```