---
title: Triage
description: Table of Contents About the Triage Module The Triage View The Triage Module is a protocol tool which helps call-takers at EMS and Fire communications centers make better and faster decisions when tria
---

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# Triage

**Table of Contents**

[1. About Triage](https://help-legacy.corti.ai/migration/triage#about_triage_module)

[2. The Triage View](https://help-legacy.corti.ai/migration/triage#triage_view)

### 1. About Triage

Triage is a protocol tool which helps call-takers at EMS and Fire communications centers make better and faster decisions when triaging patients during calls.

Using Triage, call-takers benefit from timely suggestions and guidance which help them diagnostic and guide patients faster based on highly reliable decisions.

Triage is thereby a great tool to increase your organization's triaging speed and accuracy, so that patients get diagnosed and receive appropriate care as fast as possible.

Triage is part of **Corti Engage**. 

 

### 2. The Triage View

![](https://help-legacy.corti.ai/hubfs/image-png-Feb-21-2022-11-32-45-07-AM.png)

The Triage view is composed of 6 main components. Click on their name below for further information about each of them:

**1. [The Protocol Flow](https://3997889.hs-sites.com/knowledge/triages-protocol-flow?hsLang=en)**  
The Protocol Flow is where the navigation of the protocols takes place step by step, one card at a time. The Protocol Flow where call-takers are supported and guided in their patient diagnosis and collection of information.

**2. The Left Sidebar Menu**

The Left Sidebar Menu has the main purpose of providing call-takers with an overview of the ongoing call, and easy access to relevant and specific items. 

**3. The Top Search Bar**

The Top Search Bar enables call-takers to search and jump to specific branches within the graph in use.

**4. The Collaboration Mode**

Using the Collaboration Mode, call-takers can benefit from other users' expertise to provide better service.

 

**5. The "Select Action" button**

The "Select Action" button allows call-takers, when relevant, to manually select an action/a response type without having to wait to reach a specific protocol step to trigger it.

 

**6. [Detections](https://3997889.hs-sites.com/knowledge/detection-alerts?hsLang=en)**

Detections are actionable AI-powered pop-up alerts which are triggered during calls and appear on the call-taker’s screen, as Corti’s machine learning models listen to the patient conversations and make different types of detections.

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