Release date: June 5, 2023
Engage
- Backend improvements
Updates released in this cycle are focused on backend improvements that will not be represented in UI but will make user experience better.
One of them allows configuring screen size and setting it as a default option for a user. This means that if a call taker has a smaller screen, new setting can be set so there is no need to adjust the screen every time a user starts the shift.
FIXED
General Fixes
Clear
We have fixed issues with:- Call search export not including Time to detection column
- Scrollbar resetting to the top after a permission is selected in user permissions list
Engage
- Triage Flow not scrolling forward enough when moving to next step is now fixed