Release notes 2023
      Back to home
      1. Help Center
      2. What's new?
      3. Release notes 2023

      Release Notes: Clear and Engage version 23.09.5

      Release date: September 25, 2023

      FEATURES

      General Updates

      Engage

      • New block in protocol editor - Number input

      While building a protocol now you can add a number input block, that can be used while triaging as well as targeted in logic gates.

      number input

      In block configuration (select block in protocol editor > right panel, below block types) a user can configure:

      1. placeholder - hint message, that a user will see while triaging
        placeholder in number input
      2. min&max values
      3. increment step
      4. number of decimals
      5. name - value to be used in logic gates to refer to number block

      number input in logic gates

      • API update to set formatting of Flow Value Collector

      Following our customers' feedback, we have released an update for API that sets formatting for the flow value collector. Previously text would be displayed in one line:

      fact before

      Now with the API configuration the formatting can be set to adding a new line or a tab in text:

      fact after

      • Offline support for realtime app
      When a user is offline: 

        • active session can be used as normal, new session can not be created

        • comments can be created in an active session

        • data syncing between spectator and owner works

        • session handover feature is disabled

        • spectator can can takeover session if its online

          If owner comes back online it should become spectator

        • all data collected while being offline is cached, active graph is cached

      • Emergency mode

      When user is offline and not logged in a button is displayed on the login page that allow the user to open the protocol available in offline mode:

      offline emergency mode

      If offline triaging is clicked the user can proceed with an offline session for the latest graph version:

      offline

      Important note, when the user is back online, the session is not synced.

      • Performance improvements

        When the application loads, during the loading screen we check for updates. This check has had a timeout of 1s + the time it takes to check if there's an update.

        Also, when there's some network issue, the check can extend up to ~1 minute until a browser decides to time it out. The released update improves these 2 steps:

        1. Removes the artificial 1s timeout for waiting for an update check

        2. Adds an upper limit in case of a network issue so that the long network timeout doesn't extend over 5s

      FIXED

      General Fixes

      This time both Clear and Engage include minor UI and UX bug fixes, based on internal findings.