Call Search - Search Fields

 

Table of Contents:

1. About the Search Fields

2. Related HOW-TOs 

1. About the Search Fields

Once you have created or opened a query, the Search Fields are where you enter the search terms you would like to track. Those are located at the top of your Query’s page.

You can search for any keyword or sentence in your calls by entering them in a query's search field(s). In addition, the search field's filters will enable you to narrow your search to specific subsets of call, defined by specific criteria.

2. Related HOW-TOs

How to add search terms to a query in Call Search

How to delete search terms from a query in Call Search

How to run a query in Call Search

How to narrow your transcript search using filters